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Post by andibcool on Mar 12, 2024 22:56:43 GMT
Some ppl claim, they got mail from Mattel Germany, that the reordering of parts has been shut down.
The service was down for months now and even i could not oder some missing parts in any way. I tryed Mattel, mattel Creations and sending mails.
So poor customer service, i guess my collecting Mega Sets will stop after the Masters of the Universe and the Hot Wheels Line.
I can not support companys that threat customers like trash.
Its really a shame Mega has to suffer so hard on Mattel stupid decitions.
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Post by The Hegemon on Mar 13, 2024 5:00:32 GMT
That's very frustrating. I've also noticed that most (all?) of Mattel's pages for Mega sets say something like "replacement parts are not available for this set." I don't know if that's accurate or if it's the default notification, but it makes the company look bad, especially when LEGO is booming with hugely increasing profits year over year.
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